Shortly before 4pm ET, the telecom company posted to its website advising that an outage was in progress and pologizing:
At 4:20 ET they issued an update, saying they don’t know when services will be restored.“Some customers nationally may be experiencing an interruption to Internet, Television and Home Phone services. We are investigating the situation and working to restore service as quickly as possible. We apologize for any inconvenience this may cause.”
At 4:50 ET Shaw updated that its broadband team is still working to resolve service.“Our network technicians are working to restore services as quickly as possible. Currently no ETA. If we get any further information to share we will post another update. Thank you for your patience so far.”
For more information on the service interruptions, see https://t.co/IXd2pPOkBJ
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